| Support, Shipping and Guarantee |
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Please feel free to Contact Us with any questions, comments or concerns.
Shipping within the US: Shipping is $8 within the United States for all orders, regardless of the number of items ordered, via USPS priority mail. How quickly will my order arrive? Often the clocks and kits are built to order, but I still ship within 1-3 business days. Priority mail typically takes 2-3 days, so items shipped to a US address should typically arrive in 4 business days after an order is placed, and at most 6-7 business days. Rush Shipping (US Only): I can also ship via U.S. Express Mail (usually overnight delivery) for a charge of $26. This is only for U.S. orders. Please be sure to choose this option during checkout. International Shipping: If you are outside of the United States, shipping is $32 via Express Mail International (EMS). Please be sure to choose this option during check-out. You will also need an international "wall wart" power adapter if you purchase an IN-14 clock for use outside of the US. You can purchase one locally, or you can add one to your cart for $10. Please include your telephone number on the Paypal form, as I will need it for the customs paperwork. Guarantee: YOUR SATISFACTION IS GUARANTEED. IF YOU DO NOT LIKE YOUR PURCHASE, FOR ANY REASON, YOU MAY RETURN IT (IN NEW CONDITION) WITHIN 30 DAYS FOR A FULL REFUND. You simply pay to ship it back to me, and I will refund your full purchase price. All you risk are shipping costs. |